SEG International Bhd Group (“SEGi” or “the Group”) expects the highest standards of integrity from all its employees and vendors. It takes a serious view of any wrongdoing on the part of any of its employees, management, directors and vendors, in particular with respect to their obligations to the Group’s interests.
The issues raised are usually not of a type discoverable by audit, but relate instead to personnel and business malpractices or misconducts.
The whistle-blowing channels are established to provide the stakeholders an avenue to voice their concerns without fear of retaliation, on any wrongdoing that they may observe in the Group.
All employees and vendors are encouraged to raise genuine concerns about possible improprieties in matters of financial reporting, compliance and other malpractices at the earliest opportunity, and in an appropriate way.
This in turn will help to promote transparency and accountability throughout the Group.
Purpose and scope of the Policy
This policy is designed to:
- support the company’s values;
- ensure employees can raise concerns without fear of reprisals; and
- provide a transparent and confidential process for dealing with concerns.
This policy not only covers possible improprieties in matters of financial reporting, but also:
- misappropriation of assets;
- criminal breach of trust;
- corruption, bribery or blackmail;
- criminal offences;
- failure to comply with a legal or regulatory obligation;
- misuse of confidential information;
- endangerment of an individual’s health and safety;
- acts or omissions which are deemed to be against the interest of the Group; and
- concealment of any or a combination of the above.
SEGi expects all parties to act in good faith and have reasonable grounds when reporting a whistle- blowing complaint.
The principles underpinning the policy are as follows:
- only genuine concerns will be reported;
- all reports should be made in good faith with a reasonable belief that the information and any allegation in it are substantially true, and the report is not made for personal gain;
- all concerns raised will be treated fairly and properly;
- SEGi will not tolerate harassment or victimisation of anyone raising a genuine concern;
- any individual making a disclosure will retain anonymity unless the individual agrees otherwise; and
- SEGi will ensure no one will be at risk of suffering some form of reprisal as a result of raising a concern even if the individual is mistaken. SEGi, however, does not extend this assurance to someone who maliciously raises a matter he/she knows is untrue.
Malicious and false allegations will be viewed seriously and treated as a gross misconduct, and if proven may be subject to appropriate action, up to and including dismissal or legal action, where applicable.
If any employee believes reasonably and in good faith that malpractice exists in the work place, the employee should report this immediately to his/her immediate superior or manager.
If for any reason, it is believed that this is considered inappropriate, then the concerns should be raised with his/her senior manager.
However, if for any reason the employee or party concerned is reluctant to do so, then he/she should report the concerns to either the:
- Company Secretary; or
- Head of Internal Audit Department; or
- Audit Committee Chairman.
The party concerned could either email, fax or submit his/her complaints via letter.
Party who raises his/her concerns or submits the complaints via email, faxes or letters, should disclose his/her name, contact number, details of person(s) involved, nature of allegation, when and where the incident took place and provide evidence, if possible.
All reports will be treated as confidential.
All reports will be investigated promptly. An investigation may include internal reviews, reviews by the external auditors or lawyers or some other external body, if necessary..
Once the investigation is completed, the appropriate company representative will inform the whistleblower of the results of the investigation as well as any corrective steps that are being taken, if any.
Where possible, steps will also be implemented to prevent similar situation arising.
The whistle-blowing channels are as follows:
Emails to firstname.lastname@example.org
Faxes at +603-6145 2679
SEG International Bhd,
6th Floor, SEGi University College, No. 9, Jalan Teknologi
Taman Sains Selangor, Kota Damansara, PJU 5
47810 Petaling Jaya, Selangor
Company Secretary or
Head of Internal Audit or
Audit Committee Chairman
The identity of parties reporting a whistle-blowing complaint will be kept confidential. However, their consent will be sought should there be a need to disclose their identity for investigation purposes. A dialogue will be carried out with the parties concerned as to whether and how the matter can be proceeded.
Employees who participate or assist in an investigation will also be protected. Every effort will be made to protect the anonymity of the whistleblower, however, there may be situations where it cannot be guaranteed.
If the claim of malpractice or misconduct is substantiated, appropriate disciplinary action will be taken against the responsible individual(s) up to and including termination of employment or legal action, where applicable.
Any act of retaliation or victimisation against the whistleblower will result in disciplinary action, up to and including termination of employment or legal action, where applicable.
The malicious use of the whistle-blowing policy will result in disciplinary action against the whistleblower, up to and including termination of employment or legal action, where applicable.
The Board recognises the importance of an effective communication channel between the Board, shareholders and general public. The Board acknowledges the need for shareholders and other stakeholders to be informed of all material business matters affecting the Company.
Recognising the importance of timely dissemination of information to shareholders and other stakeholders, it is committed to ensure that the shareholders and the general public would have an easy and convenient access to the Group’s latest financial results, press releases, annual reports and other corporate information. The Company sets out in this Policy the framework that it has put in place to promote effective communication with the shareholders so as to enable them to engage actively with the Company and exercise their rights as shareholders in an informed manner.
Communication with Shareholders
The annual general meetings and other general meetings provide a platform for two-way communication between the Company and shareholders. The Chairman and the Board encourage shareholders to attend and participate in all general meetings. A proxy form allowing shareholders to appoint a proxy in the event they are unable to attend the meetings in person will accompany the notice of meeting distributed to all shareholders. Shareholders are given the opportunity to seek clarification on any matters pertaining the business and financial performance of the Group.The notices convening meetings shall specify the place, day and hour of the meeting, and shall be given to all shareholders at least 14 days before the meeting or at least 21 days before the meeting where any special resolution is proposed or where it is an annual general meeting. Any notice of a meeting called to consider special business shall be accompanied by a statement regarding the effect of any proposed resolution in respect of such special business. At least 14 days’ notice or 21 days’ notice in the case where any special resolution is proposed or where it is the annual general meeting, of every such meeting must be given by advertisement in at least 1 nationally circulated Bahasa Malaysia or English daily newspaper and be announced to Bursa Malaysia Securities Berhad for release.
Financial and other reporting
Various disclosures and announcements to Bursa Malaysia Securities Berhad (“Bursa Securities”) including quarterly and annual results will be made in accordance with the Main Market Listing Requirements and other applicable laws and regulations via www.bursamalaysia.com.From time to time, the Company communicates other information to shareholders by way of Company announcement and/or circular, in compliance with the Regulatory Requirements or otherwise.
The Company’s website www.segi.edu.my provides information on the Company, including the channels for shareholder communication.All announcements, the annual reports, quarterly reports and circulars of the Company are posted to the Company’s investor relations website at segi.investor.net.my as soon as practicable following their release to Bursa Securities. Relevant press releases and presentations are also made available on the Company’s website to facilitate communication between the Company, shareholders and potential investors.
Investment market communication
The Company also conducts press conferences and regular meetings with analysts to update them on the latest development of the Company. Analyst reports are available to the public via the Group’s investor relations website at segi.investor.net.my.
The Group welcomes inquiries and feedbacks from shareholders and other stakeholders and identified respective personnel to handle and/or facilitate communication between the Company, shareholders and the potential investors. Shareholders at any time, may direct questions, request for publicly available information and provide comments and suggestions to Directors or management of the Company.
The Board also appointed a Senior Independent Non-Executive Director to whom all concerns regarding the Company may be conveyed.
The Company recognises the importance of shareholders’ privacy and will not disclose shareholders’ information without their consents unless required by law.
Review of the Policy
SEGi Shareholder Communication Policy will be reviewed regularly by the Board to ensure that it continues to remain relevant and appropriate and will be published on the Company’s website, http://policies.segi.edu.my.
In line with Malaysian Code on Corporate Governance 2012, the Board of Directors of SEG International Bhd (“the Company” or “SEGi”) adopted a Sustainability Policy (“the Policy”) to address matters relevant to the Group conducting itself in an ethical and sustainable manner. The Policy is not intended to be exhaustive, and there may be amendments during the regular review process.
What is Sustainability
Sustainability (in reference to business practices) is widely accepted as the ability to “meet the needs of the present without compromising the ability of future generations to meet their own needs”.
A company with effective sustainability strategies aligns its corporate strategies, which assist in embedding their sustainability activities into its day-to-day operation, business practices and other activities that promotes sustainability while simultaneously advancing economic vitality, ecological integrity, and social welfare.
The basic principles of our efforts in adopting sustainable strategies are:
- To consider the sustainability context in all relevant decision making;
- To reduce our carbon footprint and greenhouse emissions;
- To be efficient in our use of energy and water and reduce wider environmental impacts associated with its use;
- To be efficient with resources like paper, office consumables and other resources in our business operations and activities;
- To practise Reduce, Reuse and Recycle in daily consumption of resources whenever possible;
- To use purchasing power, corporate influence, and our communication channels to drive efficiency and influence our vendors, customers and other stakeholders to adhere and contribute towards the development and successful implementation of our sustainability policy.
The policy applies to the activities of SEGi and all the people associated with the Group including the Board of Directors, the Management, the staff, clients, regulators, business partners, visitors, vendors and contractors.
Our Sustainability Policy
SEGi believes that the principles of and actions to promote sustainability should be embedded across the Group in all aspects of the Group’s operations and other activities. SEGi is committed to the following Sustainability Policy:
- Undertake activities and operations balances between needs and goals of current and future generations within and beyond the Group in our decision making process.
- Measure the ethical impact of our business decisions on sustainability based on the environmental, social and corporate governance (ESG) aspects of business.
- Balance ESG aspects of our business decision making with the interests of various stakeholders essential to enhancing investor perception and public trust.
- Ensure continuous and on-going efforts are carried out to establish teaching, research, and practices of environmental sustainability throughout the Group.
- Establish and foster the sustainability culture, which promotes practices that minimise negative impact on the global or local environment, community, society, or economy.
- Strive to be at the forefront of sustainability research and education, and continuously develop & engage our expertise to promote sustainability within and beyond the Group.
- Strive to ensure efficient use of resources and reduce dependence on non-renewable energy, while encouraging the research, development & innovation in the field of alternative & renewable energy.
- Share knowledge to stimulate innovation, raise awareness and ensure effective participation of the SEGi community in the implementation of sustainable practices.
- Promote a healthy, safe and productive working and learning environment for the SEGi community.
Our Commitment & Objectives
Based on our Sustainability Policy we are committed to the following objectives:
- Perform annual review of the Group’s sustainability practices and report on this on a regular basis;
- Reduce our energy and water utilisation by 5% every year;
- Reduce our consumption of paper by 5% every year;
- Conduct campaign/workshop/seminar/briefing on paper recycle annually to promote awareness to produce less waste and increase recycling and environmental sustainability;
- Install and replace at least 10% each year of all the lighting of campuses and centres of the Group with energy saving devices such as LED light bulbs whenever replacements of these are effected if the cost saving on the installation and/or replacement is relevant, cost-effective and fit for purpose;
- Install smart device or timer control on lighting and air-conditioning in all new buildings and renovation projects;
- Regularly inspect the air-conditioning systems of all our office places so that the temperature setting conform to the range of 22 – 25 degree Celsius;
- Ensure recycle bins for paper and plastic prominently located in all our centres and campuses, hostels and associated buildings across the Group; and
- Ensure a Sustainability Circle for each of our 6 major campuses to drive activities and to promote sustainability.
The Board of Directors, the Management, the staff, students (All Segians) together with visitors, vendors and contractors and other stakeholders of SEGi are responsible for acting in a manner that promote and support the objectives of this policy.
In addition, the Board of Directors, the Senior Management and Heads of Division & Departments are responsible for advancing sustainability within their respective areas.
Review of the Policy
SEGi’s Sustainability Policy may be reviewed regularly by the Board to ensure that it continues to remain relevant and appropriate and will be published on the Company’s website, http://policies.segi.edu.my.
Remuneration Policy for the Board of Directors and Executive Management
The remuneration policy (“the Policy”) is designed to support key business strategies and create a strong, performance-orientated environment. The objective of the Policy is to attract, motivate and retain Directors/talent of calibre needed for the achievement of the Company’s strategic objectives. The remuneration is structured so as to link rewards to the performance for the executive directors. The non-executive directors are paid annual fees for their contributions to the Company.
The Policy ensures that a significant proportion of the remuneration of executives is aligned with corporate performance, generating a strong alignment of interest with shareholders.
Board of Directors
Non-executive members of the Board
Each non-executive member of the Board receives an annual fixed fee as well as reimbursements for travelling for participation in Board meetings and Board committees meetings. The fees for the chairman of both the Board as well as the Board Committees will be higher if compared with other non-executive members. Also, additional travelling reimbursements will be made to the chair of the Board and the Board committees for chairing the Board and Board committee meetings.
Non-executive members of the Board are not entitled to variable remuneration. The fees of the non-executive directors are reviewed annually by the Remuneration Committee and recommended for the Board to present for shareholders’ approval. Each year the general meeting approves the fees to the Board of Directors.
Executive members of the Board
The executive members of the Board do not receive fees for participation in Board meetings and Board committees meetings. The components of remuneration for executive directors comprise base salary (a fixed sum payable monthly which is reviewed annually), benefits (including car allowance and non-contributory health insurance), an annual bonus(based on the Group’s performance).
- Fixed salary
The executive’s fixed salary shall be competitive and based on the individual executive director’s responsibilities and performance.
- Non-monetary benefits
The executive directors will be entitled to customary non-monetary benefits such as company cars and company health care. In addition thereto in individual cases, other benefits may also be offered, for instance, annual travelling package.
- Annual bonus
A significant part of the remuneration package will be linked to the achievement of corporate performance targets. The performance-related element comprises annual bonus. The annual bonus is designed to reward outstanding performance of the executive directors. The annual bonus may be based on inter alia the performance of the entire SEGi Group or the performance of a certain part of the Group where the executive is employed. The performance will be related to the fulfillment of various improvement targets or the attainment of certain financial objectives. Such target will be set by the Board or the Executive Committee and may relate to inter alia operating income, operating margin or cash flow.
- Long Term Incentive Plan (“LTIP”)
The LTIP serves to attract, retain, motivate and reward valuable employees and Executive Directors of SEGi Group through the award of ordinary shares in SEGi(“SEGi Share(s)”) or the rights to subscribe for SEGi Shares as determined by the LTIP Committee. The LTIP comprises the performance share plan grants (“Share Grants”) and employees’ share options scheme options (“ESOS Options”).
- Fixed salary
The aim with the fixed salary of the executive management is to attract and retain the best qualified members to the executive management. The elements of the fixed remuneration are determined based on market standards and the Group’s specific needs from time to time.
As part of the fixed salary, the Group may offer other standard benefits, such as a company car scheme and reimbursement for mobile charges.
The executive directors/management evaluate the fixed salary annually based on the results from the previous period and with due consideration to the trend within the market standards.
The LTIP serves to attract, retain, motivate and reward valuable employees and Executive Directors of SEGi Group through the award of ordinary shares in SEGi Shares or the rights to subscribe for SEGi Shares as determined by the LTIP Committee. The LTIP comprises the Share Grants and ESOS Options.
- Change in inventive plan
The executive directors may change or phase out one or more incentive plans introduced pursuant to this Policy. In the evaluation of whether this should be done, the criteria that formed the basis of the establishment of the plan will be taken into account. However, such changes can only be made within the framework of this Policy. More extensive changes must be approved by the Board.
Roles of the Remuneration Committee
The roles of the Remuneration Committee are:
- to ensure remuneration package of directors are aligned with business strategy and long term objectives of the Group;
- to review the directors’ performance in line with the corporate objectives and decide on the remuneration packages of the executive directors;
- to reflect the Board’s responsibilities and expertise against the complexity of the
- to monitor and evaluate the remuneration packages of the Board members annually;
- to monitor and evaluate the current remuneration structures and levels of the Board members; and
- to monitor and evaluate the application of this Policy.
Authority to decide on deviations from the Policy
The Board of Directors may deviate from the Policy if there are specific reasons to do so in an individual case. The Board may also consider and approve special incentives or other payouts to certain executives in recognition of the executive(s)’s long association and commitment with the Group.
The Policy will be reviewed regularly by the Board to ensure it continues to remain relevant and appropriate and the outline or summary of the Policy will be published on the Company’s website, http://policies.segi.edu.my.